CAREERS

About Us

HumanConcepts is a successful and growing software company located in Sausalito, CA. We focus on the HCM market and offer solutions that streamline and facilitate the business processes around organizational planning and change management - significantly impacting business outcomes with respect to planning, risk and compliance, cost reduction and productivity. Our customers are of all sizes and industries, but we are very well represented among the Fortune 500. Our company is privately held and profitable.

Our Philosophy

Our goal is to build an organization of smart, ambitious people, committed to our mission and focused on winning, but able to balance this with a respectful, healthy and calm work environment and lifestyle. Integrity and reliability are as important as talent and effort.

We are hiring. For consideration, please forward your resume to jobs@humanconcepts.com.

US

United Kingdom

Sales Development Representative (Exeter, Devon)
 

Germany

Implementation Consultant (Dusseldorf)

Business Development Manager (Sausalito, CA)

About the Opportunity
The Business Development / Channel Manager is responsible for engaging with our current North American Strategic Partners and helping to develop relationships with new key Partners to increase sales and awareness in the marketplace. In this role you will report to the VP of Business Development and execute an effective partner strategy for acquiring new end-user customers through the channel. Working with existing and new partners you will create a win-win relationship which results in net new sales and overall growth for the company. Business Development is currently responsible for a significant portion of the company’s revenue and we are seeking the person who can increase the channel’s contribution significantly over the next two years.

Responsbilities:

• Business development activities leading to new partnership acquisition
• Management of existing partnership network
• Relationship building with partner sales representatives
• Work in coordination with channel marketing to execute and apply the channel strategy
• Present solutions and demo product in high profile meetings
• Facilitate and participate in partner events
• Work closely with the Sales organization to transition partner opportunities
• Forecast sales and manage pipeline
• Evangelize solutions

Qualifications/Skills:

• 5+ years of Business Development experience for an enterprise software company. SaaS experience a plus
• Experience managing key partnerships
• Ability to demonstrate track record of developing long term mutually successful partnerships
• Demonstrated leadership ability
• Experience in the workforce management space highly desirable
• Highly organized and with exceptional follow up skills and ability to multi-task
• Experience making compelling presentations to an audience of diverse and senior business stakeholders
• Exceptional networking and relationship building skills
• Outstanding verbal and written communication skills
• Existing network of contacts

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com
• Insert “Business Development Manager ” in the subject line

Sales Development Representative (Sausalito, CA)

About the Opportunity
As a key member of the sales team, the Sales Development Representative will be responsible for qualifying Sales Ready leads for the North America Sales territory. This ground floor/career path opportunity in a rapidly growing sales department will include contacting leads and prospects funneled by online (CPC, CPA, Social Media, webinars, list acquisition) and offline (tradeshows, events) marketing campaigns and activities. The Sales Development Representative will communicate closely with the sales and marketing teams to transition the leads into opportunities and improve the overall lead generation and qualification process.

Qualifications:

• Outbound sales calls (total of 30+ contacts per day)
• Past lead qualification/ business development experience
• Familiarity with SFDC or other CRM system
• Ability to work closely with sales and marketing teams in a collaborative, creative and dynamic work environment

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com
• Insert “Sales Development Representative ” in the subject line

Technical Project Manager (Sausalito, CA)

About the Opportunity
The Technical Project Manager is responsible for the successful management and delivery of enterprise, large-scale, complex HCM software engagements. You will perform a variety of professional duties including managing customer engagements through existing implementation procedures, coordinating internal and external resources, and QA/Validating solutions prior to customer delivery. This critical position focuses on software implementation solutions in a client facing environment. You must be a self-starter with excellent written, verbal, and organizational skills. You must have proven ability to work under established deadlines and within budget.

 Position Responsibilities

• Responsible for running and delivering complex customer-facing projects Review solution architecture designs and ensure that implementation consultants execute against the architected solution.
• Develop, implement, and monitor QA policies and controls to ensure solution accuracy and data integrity prior to customer delivery.
• Apply project management best practices: develop project plans, milestones, meeting agendas, minutes, status reports, escalation reports, scope management, risk/contingency plans, timelines, budgeting, etc.
• Coordinate and run project meetings and effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Actively participate in each phase of the project and ensure that efforts remain on track and on schedule.
• Ability to work with technical teams including virtual teams globally
• Collaborate with internal teams (Engineering, Product Management, Tech Support, etc.) to translate customer business needs into IT strategic/tactical plan.
• Work closely with the implementation consultant in meeting deadlines and resolve technical project issues in a timely manner.
• Identify urgent situation and take prompt action; turn intent into action, speed, response Address customer complaints and resolve project related issues in an efficient and professional manner. 

Qualifications/Skills The successful candidate will have:

•  Service industry experience: HRIS, HRMS, HCM
• Four year college/university degree: Technical (BS or MS) Minimum of 4 years of technical project management or IT Management experience
• PMP (Project Management Professional) Certification or equivalent preferred
• Ability to manage multiple project simultaneously
• Strong customer relationship skills
• Experience with Quality Assurance methods: Quality Gates, Entry/Exit Criteria, Phase Containment, etc.
• Produce solution validation checklists representing customer’s use case
• Prior experience with a major systems-integration consulting or enterprise-software project management
• Excellent organization, time management, and communication skills
• Deep understanding of SaaS / Cloud-Based deployments and integration delivery models
• Strong analytical ability and quantitative skills Strong communication skills (written and verbal)
• Work well with Sales and other departments on customer issues/installations
• Ability to prioritize work efforts
• High competency: Salesforce.com, Financial Force, Word, Excel, MS Project, and PowerPoint 

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com.
• Insert “Technical Project Manager" in the subject line.

Technical Product Manager (Sausalito, CA)

About the Opportunity
We have an exciting opportunity for a Product Manager. This position will manage HumanConcepts portfolio of software applications. This position will be responsible for growing the portfolio revenue and market share by creating compelling product roadmaps, defining product requirements, closely collaborating with engineering to construct the product and by coordinating across the company to ensure ultimate market launch and success. The ideal candidate is highly innovative, has a strong business headset and has a proven track record in enterprise product management.

• Position Responsibilities
• Highly organized and with exceptional follow up skills
•  Formulate business cases for new product innovation and major enhancements
•  Responsible for collaborating with engineers
• Define market and business requirements (MRD/BRD)
• Validate market need and business requirements
• Represent HumanConcepts and products in industry conference presentations, analyst and customer meetings
• Effectively collaborate with engineering team to build the application
• Collaborate with QA leads to ensure that the test cases represent real-life scenarios
• Orchestrate the launch of new releases and products by working across the company to ensure a successful market launch
• Support marketing organization with positioning & messaging content
• Support product pricing and packaging co-ordination
• Manage customer advisory board
• Education and Qualifications/Skills
• 5+ years enterprise product management experience
• Technical degree
• Masters/Bachelors degree in complimentary area
• Mindset of a business owner and general manager
• Strong enterprise product management track record
• Solid SDLC experience
• Holistic view on market and Competition
• Strong hands-on leader
• Prefer Human Capital Management domain expertise
• Product Marketing experience
• Excellent written & oral communication and presentation skills

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com.
• Insert “Product Manager” in the subject line.

Contracts Specialist (Sausalito, CA)

About the Opportunity
This position is responsible for the development, review, and negotiation of contractual documents that establish business relationships with vendors and close sales. You will use your expertise to ensure compliance with company policies, government regulations, specifications, and other requirements. You will be required to track milestones, due dates, contract periods and documents and obtain contract approvals.

Position Responsibilities

• Experience in software contract administration/negotiation
• Develop, negotiate, and maintain contracts with clients and vendors, supporting a wide range of software and database development programs within the international business environment
• Able to work with outside counsel
• Maintain a collaborative business relationship with clients in support of HumanConcepts contracts objectives and projects
• Negotiate with large business entities and in the international market
• Review technical scopes of work and identify areas of risk
• Analyze and resolve corporate business risk areas and problems and mitigation issues
• Apply experience writing and negotiating intellectual property protection language within contracts
• Bachelor’s degree required

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com.
• Insert “Contracts Specialist” in the subject line.

Enterprise Software Engineer, Presentation Layer (Sausalito, CA)

About the Opportunity
We are looking for "stellar" software engineers with at least 3 years of Microsoft web technologies expertise. You should have a strong OO background and have integrated in the past with services such as XML Webservices, WCF, REST or similar. Deep understanding of Internet/Web functionality is required.

You must demonstrate solid programming patterns and use of various frameworks such as Prism, Silverlight toolkit, Telerik RAD controls, Silverlight unit testing, Subversion

Must have

• Full lifecycle application development ideally using SCRUM/AGILE
• Designing, coding and debugging applications in various software languages.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Object-oriented Design and Analysis (OOA and OOD)
• Support, maintain and document software functionality
• Integrate software with existing systems
• Maintain standards compliance
• Very familiar working in code controlled environment such as Subversion, Cruise Control Integration, etc.
• Self-sufficient and self-learner, able to work under minimal supervision

Technical skills (current hands on experience)

Silverlight 4.0, C#, .Net, OOP, Prism, Silverlight toolkit, Telerik RAD controls, Silverlight unit testing, Subversion.

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com.
• Insert “Enterprise Software Engineer” in the subject line.

Enterprise Software Engineer, Business Logic (Sausalito, CA)

About the Opportunity
This position is for an expert level, stellar Sr. Enterprise Services Software Engineer. In this position you will be responsible for creating frameworks and orchestrating WCF services to provide the required functionality to Presentation layer. You will be designing database storage, integrate ORM components such as Hibernate and create unit test cases for your code. You should have a strong OO background and have implemented in the past similar services as XML Webservices, WCF, REST or similar. Deep understanding of Internet/Web functionality as well as XML Services is required.

You must demonstrate solid programming patterns and use of various frameworks such as Microsoft Application Blocks.

Must have

• Full lifecycle application development ideally using SCRUM/AGILE
• Designing, coding and debugging applications in various software languages.
• Software analysis, code analysis, requirements analysis, software review, identification of code metrics, system risk analysis, software reliability analysis
• Object-oriented Design and Analysis (OOA and OOD)
• Support, maintain and document software functionality
• Integrate software with existing systems
• Maintain standards compliance
• Very familiar working in code controlled environment such as Subversion, Cruise Control Integration, etc.
• Self-sufficient and self-learner, able to work under minimal supervision

Technical skills (current hands on experience)
WCF/Web Services, C#, .Net, nHibernate, OOP, Multi-threading, SQL Server / RDBMS, programmatic Security in .Net framework, ADO.Net

Why HumanConcepts is a great opportunity

• Well positioned as a leader in the high growth workforce management and HCM sector
• Large established client base
• Strong sales oriented culture
• Experienced and seasoned executive team

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com.
• Insert “Enterprise Software Engineer” in the subject line.

Migration Engineer (Boise, ID)

About the Opportunity
The Migration Engineer enables clients to meet their workforce management objectives by providing them with the most effective enterprise software solution available in the marketplace. This position will focus on business design, technical design, implementation, training, and deployment of HumanConcepts projects. This is an exceptional opportunity to work with the industry leading Professional Services Team at HumanConcepts and implement high impact SaaS and on-premise solutions at the largest and most recognized corporations in the world.

 Position Responsibilities

• Perform end to end installation, configuration, and implementation in development and production environments for HumanConcepts’ solutions
• Create project documentation that clients and internal support can reference for ongoing maintenance
• Train clients on the use of the HumanConcepts products as needed, per the engagement statement of work
• Create project/development estimates and develop statements of work
• Manage project plans, execution and closure of assigned projects
• Participate in functional and non-functional requirements gathering meetings Review functional and non-functional requirements to evaluate the feasibility of the technical design
• Advise, educate, and influence clients to ensure HumanConcepts user adoption Interact with all levels of management and roles within the company and with clients
• Work independently and lead teams consisting of employees, client personnel, and third party vendor resources in multiple locations and time zones.
• Client-centric: deliver the highest, most consistent level of client service to our clients.
• Ability to convey customer requirements to Product Management teams Translate client’s business requirements into technical solutions
• Must be able to identify technical issues of assigned implementations to ensure complete customer satisfaction through all stages of the sales process

Qualifications/Skills The successful candidate will have:

• 2 years of technical support or sales engineering
• Experience with CRM systems
• Project management experience is a plus
• Minimum one year of database management experience or a minimum of one year of database management design college level courses required
• Analytical skills, communication skills and a thorough understanding of the current technology market Windows Server 2003, IIS, Oracle/SQL database and HRIS systems experience are a must
• Strong problem solving skills Impeccable written communication; must possess the ability to create technical documentation for internal and external distribution
• Out of the box thinker with the ability to create technical-based information and turn it into visually appealing documents

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com.
• Insert “Migration Engineer" in the subject line.

Pre-Sales Engineer (Boise, ID)

Summary
The Pre-Sales Engineer enables clients to meet their workforce management objectives by providing them with the most effective enterprise software solution available in the marketplace.  This position will focus on business design, technical design, implementation, training, and deployment of HumanConcepts projects.  This is an exceptional opportunity to work with the industry leading Professional Services Team at HumanConcepts and implement high impact SaaS and on-premise solutions at the largest and most recognized corporations in the world. 

Responsibilities

• Perform end to end installation, configuration, and implementation in development and production environments for HumanConcepts’ solutions
• Create project documentation that clients and internal support can reference for ongoing maintenance
• Train clients on the use of the HumanConcepts products as needed, per the engagement statement of work
• Create project/development estimates and develop statements of work
• Manage project plans, execution and closure of assigned projects
• Participate in functional and non-functional requirements gathering meetings
• Review functional and non-functional requirements to evaluate the feasibility of the technical design
• Advise, educate, and influence clients to ensure HumanConcepts user adoption
• Interact with all levels of management and roles within the company and with clients
• Work independently and lead teams consisting of employees, client personnel, and third party vendor resources in multiple locations and time zones.
• Client-centric: deliver the highest, most consistent level of client service to our clients.
• Ability to convey customer requirements to Product Management teams
• Translate client’s business requirements into technical solutions
• Must be able to identify technical issues of assigned implementations to ensure complete customer satisfaction through all stages of the sales process

Position Requirements

• 2 years of technical support or sales engineering
• Experience with CRM systems
• Project management experience is a plus
• Minimum one year of database management experience or a minimum of one year of database management design college level courses required
• Analytical skills, communication skills and a thorough understanding of the current technology market
• Windows Server 2003, IIS, Oracle/SQL database and HRIS systems experience are a must
• Strong problem solving skills
• Impeccable written communication;  must possess the ability to create technical documentation for internal and external distribution
• Out of the box thinker with the ability to create technical-based information and turn it into visually appealing documents

How to Apply

• Submit cover letter and resume to  jobs@humanconcepts.com
• Insert “Pre-Sales Engineer” in the subject line

Senior Manager, Client Services (Bridgewater, NJ)

Summary
The Senior Manager of Client Services will be the interface with senior level clients at Fortune 200 companies. Reporting to the Director of Client Services, you will be expected to have product knowledge at an expert level and act as a liaison between customer and company. You will be a team player with a client focused attitude. 

Responsibilities

• Responsible for departmental professional services revenue; continual development of billable human resources consulting/solution business, and financial forecasting
• Evaluation and assessment of new implementation projects based upon size, complexity, percent of participation and timeframe
• Ownership of client product implementations, consulting on HR and product best practices, day-to-day project management and communications with customers to ensure successful outcome
• Management of pro-services team resources; responsible for quality of work performed, issue resolution, goal setting, performance evaluations, mentoring
• Preparing and submitting of weekly reports, information and quarterly presentations
• Interfacing and supporting other functions and departments; sales, marketing, business development, accounting, human resources and product development as necessary
• Product positioning and demonstrations for pre-sales efforts
• Department operations
• Internal training on product capabilities and professional services in support of on-boarding efforts
• Travel to client sites will be required on an as needed basis

Qualifications

• BA degree or equivalent years of experience
• Recommended 5-7 years of working in a software/technology, human resources, consulting or similar environment with 1-3 years of management experience preferred
• Experience in managing people and software implementations
• Ability to communicate with both technical and non-technical resources
• Excellent communicator, written and verbal
• Understanding of Web concepts and technologies
• HR software/requirements documentation experience a plus

Critical Skills

• Leadership: Creates a positive team spirit/attitude; individually motivates each team member; listens to concerns and takes action as necessary
• Strategic Thinking: Considers a broad range of internal and external factors when solving problems and making decisions; identifies critical, high-payoff strategies and prioritizes team efforts accordingly; uses information about the business in making decisions; recognizes strategic opportunities for success; adjusts actions and decisions for strategic purposes
• Business Acumen: Demonstrates knowledge of HR and business policies, practices, trends, and information affecting the company and its customers’ organizations
• Analytical Ability: Synthesizes diverse information, collects and researches options, uses intuition and experience to develop successful solutions
• Problem Solving: Identifies and resolves problems in a timely manner, gathers and identifies information skillfully, develops alternative solutions, works well in group problem solving and identifies when escalation is required
• Project Management: Uses experience to consult on best practices, internally and to clients; ability to manage a project from inception to completion, balancing resources, timeline and budget
• Communication: Excellent writing, communications, presentation, human relations and interpersonal skills

How to Apply

• Submit cover letter and resume to  jobs@humanconcepts.com
• Insert “Senior Manager, Client Services” in the subject line

Sales Development Representative (Exeter, Devon)

About the Opportunity
As a key member of the sales team, the Sales Development Representative will be chartered with prospecting and qualifying Sales Ready leads for the EMEA Sales territory. This will include contacting leads and prospects funneled by online (CPC, CPA, Social Media, webinars) and offline (tradeshows, events) marketing campaigns and activities, as well as cold calling prospects acquired via list acquisition, including but not limited to Demandbase, Jigsaw and other services. The Sales Development Representative will communicate closely with the sales and marketing teams to transition the leads into opportunities and improve the overall lead generation and qualification process.

The successful candidate:

• Will have the discipline and energy  to make 50 sales calls per day
• Must have a minimum of 1 year of lead qualification/ business development experience
• Must have experience documenting  detailed activity within SFDC or other CRM system
• Ability to work closely with sales and marketing teams

How to Apply

• Submit cover letter and resume to jobs@humanconcepts.com
• Insert “Sales Development Representative - UK ” in the subject line

Implementation Consultant (Dusseldorf)

Summary
Our Implementation Consulting Professionals are responsible for delivering enterprise, large-scale, complex HCM solutions that integrate business processes with technology to help our clients achieve high performance.  The implementation consultant enables clients to meet their workforce management objectives by providing them with the most effective enterprise software solution available in the marketplace.  This position will focus on business design, technical design, implementation, training, and deployment of HumanConcepts projects.  This is an exceptional opportunity to work with the industry leading Professional Services Team at HumanConcepts and implement high impact SaaS and on-premise solutions at the largest and most recognized corporations in the world. 

Responsibilities

• Perform end to end installation, configuration, and implementation in development and production environments for both OrgPlus Enterprise hosted (SaaS) and on-premise products
• Create project documentation that clients and internal support can reference for ongoing maintenance
• Train clients on the use of OrgPlus Enterprise as needed, per the engagement statement of work
• Create project/development estimates and develop statements of work
• Manage project plans, execution and closure of assigned projects
• Participate in functional and non-functional requirements gathering meetings
• Review functional and non-functional requirements to evaluate the feasibility of the technical design
• Advise, educate, and influence clients to ensure HumanConcepts user adoption
• Interact with all levels of management and roles within the company and with clients
• Work independently and lead teams consisting of employees, client personnel, and third party vendor resources in multiple locations and time zones.
• Adhere to HumanConcepts Professional Services best practices
• Client-centric: deliver the highest, most consistent level of client service to our clients.
• Schedule and deliver both remote and onsite engagements with clients
• Ability and willingness to travel up to 35%

Qualifications

• Bachelor’s degree in Computer Science, Computer Engineering, MIS or equivalent work experience
• 2+ years of HRIS / HRMS / HCM systems experience
• Strong communication skills (written and verbal): German and English
• Strong IT project management experience: methods and procedures
• Minimum of 3 years of experience in professional or consulting services – implementing enterprise software solutions for large and complex organizations on-time and on budget.
• Deep understanding of SaaS / Cloud-Based deployments and integration delivery models
• In-depth knowledge of one or more of the following: SAP, Oracle EBS, PeopleSoft, or Lawson
• Outstanding communication skills both verbal and written, including good listening, conflict management and negotiation skills.
• Knowledge of Web applications, Microsoft Windows, SQL Server or Oracle DB (previous experience a plus)
• Understanding of system and network architecture, system platforms, system access, database design, SQL queries, network protocols.
• Experience with implementation methodology as applied to enterprise software
• Proven ability to problem solve, including analyzing symptoms and causes, identifying and defining the problem to be solved, collecting data, establishing the facts, drawing valid conclusions and developing solutions.
• Proven ability to collaborate and partner with peers in a heavily matrixed organization

How to Apply
• Submit cover letter and resume to jobs@humanconcepts.com.
• Insert “Implementation Consultant – Germany” in the subject line.