While you can access most areas of our Web sites without submitting any personal data, there are certain areas of our Web sites such as free trial requests and webinar registrations that request specific personal information including name, phone number, and e-mail address.
Our server software gathers in log files and general demographic information from all users of our Web sites. For each visitor to the Web sites, our web server automatically recognizes the visitor's domain name, browser type, operating system, referring domains, entry page, exit page, and average time on the Web site. This information is only used for internal purposes to help us improve our Web site and better understand our visitors' needs.
We currently contract with several online partners to help manage and optimize our Internet business and communications. We use the services of marketing companies to help us collect and/or log Internet Protocol addresses, Internet domain names, the web browser and operating system used to access the HumanConcepts Web site, the files visited, the time spent in each file, and the time and date of each visit. We use web beacons and cookies provided by our marketing companies. Cookies are identifiers that can be sent from a web site via your browser to be placed on your computer's hard drive. Thereafter when you visit a web site, a message is sent back to the web server by the browser accessing the web site. You may elect not to accept cookies by changing the designated settings on your web browser. However, not utilizing cookies may prevent you from using certain functions and features of web sites.
If you choose to receive company or product information, you will need to complete our online request forms. The online forms provide site visitors with an opportunity to request product downloads and demos, view HumanConcepts white papers, register for free HumanConcepts online seminars, and enroll for various services. These forms require your name, company name, e-mail address, company address, phone number as well as other information to help us determine and respond to your needs related to the products and/or services requested. All information provided by the visitor is voluntary. We use this information to send updates about our company and our products and to contact you if requested or necessary. We also use the demographic information you provide on these forms in connection with studies and reports regarding our Web site, such as Web site usage patterns, in order to better understand the needs of visitors to our Web site. We will not, however, associate any personally identifiable information which you provide with the information in these studies and reports.
We may occasionally run contests or other special promotions on our Web site in which we ask persons who choose to participate for contact information (like an e-mail address) or demographic information (like a zip code, industry or country). We may use the data we collect from you in these contests and promotions to send you promotional material about our company or our partners. Your contact information collected from these contests and promotions may be used to administer the contest and notify winners and contact you when necessary.
We do not collect e-mail addresses without the Web site visitor voluntarily providing us with this information (typically via our online information request form, whitepaper request form, and other Web site forms and surveys). We will periodically use your e-mail information for service, sales, support, and marketing purposes. From time to time, we may share your e-mail address with our partner organizations and companies for service, sales, support, and marketing purposes. If you do not wish to receive marketing e-mail from us or our partners in the future, you may opt out as described below.
If you receive marketing or similar e-mail messages from us and wish to opt out of receiving such messages, you may simply follow the opt-out procedure specified in such e-mail. In addition, if you have registered on our Web site, you may opt out of receiving any future marketing or similar messages by unsubscribing here:
You may also contact us by regular mail addressed to:
Attn: VP Marketing
3 Harbor Drive #200, Sausalito, CA 94965
Last Updated: August 2012