HumanConcepts Technical Support Team is available to answer your questions and assist you in resolving technical issues. Please note that technical support fees may apply when contacting us.
For support hours and pricing outside of the US, please use the 'International' option at the top right of this page or click here.
Before contacting technical support please have the following information available:
A support specialist will contact you by phone or e-mail, usually within one business day. Please note that we may respond to your request with a requirement for additional information.
Hours of Operation*
Our Technical Support Team is available during the following times:
Monday- Friday 8:30 A.M. - 8:30 P.M. (EST), 5:30 A.M. - 5:30 P.M. (PST)
Our Technical Support is closed for business on the following Federal holidays:
Thanksgiving Day and the Friday after
New Years Day
* We reserve the right to change holidays observed as well as Technical Support Department closures based on its sole discretion, to include but not limited to: Additional Federal Holidays observed, or natural disasters, acts of war, or any other event that is beyond our control that may result in company or departmental closure.